Our call center is specialized in gaming and entertainment; we provide call center solutions for many people around the world.
Our technology, facilities, and staff are simply superb- we provide the whole package, first of all our Customer service department, horses, casino, wagering and lines services are open 24-7 same as our IT department. Our lines for the games are also available 365 days a year, all day long.
Have you ever turned down on a potential client because he is Asian and does not speak English very well? Language is not a limitation here, and gladly announce that we have not just English speaking department, but also Chinese (both Cantonese and Mandarin), Vietnamese department and Spanish department.
You also have the opportunity to have your own website and an exclusive 1-800 number for you and your players, DDOS PROTECTION, a dedicated and maintained server which also helps by making you look better and more professional.
Our reports and internet options give you independence and flexibility which is priceless and allows you to perform better and to approach other areas in the business that you couldn’t attack before because you are too busy doing all the little and tedious things, but don’t worry anymore, let us do the dirty work.
We like to see your business going and growing because as you grow, we automatically grow as well.
Our staff is friendly and professional; we know how to handle clients and possible situations and scenarios. We live for this stuff, providing and making things easier for you.
We also have a backup website that can be given to all of your players, and more than 70 English speaking operators. We have specialized departments with a proper head or heads in every department, since we want to be on top of everything we let nothing to improvisation. Our satellite and servers are secure, and software is constantly updated and protected. We are legally endorsed by the Costa Rican government, a country that has done nothing but welcome us and where we are since 1998. We also have our own building and infrastructure. Our goal and mission is to be a call center solutions provider for agents, with work, excellence, and leadership as our core values.
Call us today! Our toll free number is 888-774-2238.